3D-arch-with-spangles-625x417.jpg

Radiance! FAQ's

Everything you need to know about Texas' #1 Holiday Light Spectacular to make your visit special.

How many Radiance! Light Spectacular locations are there this season?

We have 4 locations in and around the DFW metroplex, those being: Frisco, Decatur, Weatherford and our new show in Ennis, TX.

Is Radiance! a Drive-through Light Show?

Radiance! is a drive-through experience at Ennis, Decatur and Weatherford. Guests can sip a hot chocolate and marvel at 2 MILLION dazzling lights animated to holiday tunes from the comfort of their vehicles.

Radiance! Frisco is different. Due to the higher volume, this year guests will park their vehicles and after entering the event, board special theme-park style ride vehicles know as ‘Holly Jolly Trolleys,’ that will transport them through the Light Spectacular portion of the show.

 

Interested to find out more about Radiance! Weatherford, Decatur or Ennis? Click HERE

Interested to find out more about Radiance! & Frozen in Frisco? Click HERE

Radiance! & Frozen in Frisco

What is Frozen in Frisco?

Frozen in Frisco is an ALL-NEW winter carnival connected to the Radiance! Light Show in Frisco. It consists of a series of fun and thrilling holiday themed attractions and activities that are fun for the whole family.

Do I need a separate ticket to enter Frozen in Frisco?

NO! One ticket is all you need to experience both amazing shows Radiance! and Frozen in Frisco.

Are all the attractions at Frozen in Frisco included with my ticket?

YES! We do not charge separately for any of the rides, activities or attractions. Food and beverage items are not included however, and may be purchased separately.

What attractions are included in Frozen in Frisco?

The individual attractions are listed below. Please read carefully and be aware of any safety restrictions and height/age requirements.

Screen Shot 2021-07-12 at 3.31.14 PM.png
Mount Frisco.png

Mount Frisco Ice Tubing: Race friends and family as you soar down our outdoor ice mountain. It’s 100ft of frozen fun!

*For safety reasons, children must be a minimum of 36" to ride Mount Frisco. Children between 36" and 42” must ride with an adult on one of our double ride vehicles. Children over 42” may ride alone

 
 
Screen Shot 2021-07-12 at 3.31.14 PM.png
SantasSnowballTossBetterLogo_Vector2.png

Santa’s Snowball Toss: Warm up your pitching arm and practice your aim! Throw a bucket of REAL snowballs at moving targets and mischievous elves in this fun, interactive attraction for all ages. (No age or height restriction for this attraction).

Screen Shot 2021-07-12 at 3.31.14 PM.png
POLAR  LONG.png

Polar Glide Ice Skating: Grab a partner and take a yuletide glide under the stars on our outdoor. ice skating rink. Children 11 and under must be accompanied by an adult on the ice. 

For little ones who are non-skaters, ‘Push me Polar Bear’ skate buddies available for rental at the attraction. The cost is $8. 

Screen Shot 2021-07-12 at 3.31.14 PM.png
Blitzen.png

Bucking Blitzen!:  How long can you sit on the back of a reindeer? Now you can find out! Blitzen, the feistiest of Santa's sleigh-hauling crew, is up for the challenge; but be sure to hold on tight...three tries and you're out!

*Must be 48" to ride.

Screen Shot 2021-07-12 at 3.31.14 PM.png
BUMPER .png

Holiday Bumper Cars: Twist, turn and spin out on Holiday Bumper Cars and be sure to give your fellow riders a friendly 'nudge' as you do! 
42” minimum height. Must be 300lbs or under to ride. Recommended for kids 5 and older.

Screen Shot 2021-07-12 at 3.31.14 PM.png
ChristmasCarouselLogo_02.png

Christmas Carousel: Revel in the timeless tradition and splendor of our Christmas Carousel. Hand-painted horses and holiday buggies spin majestically to a swirling Wurlitzer organ playing seasonal tunes. Weight Limit Per Rider: 175lbs.

Screen Shot 2021-07-12 at 3.31.14 PM.png
Ferris_Wheel_PNG_Clip_Art-2552.png

Christmas Ferris Wheel: What goes up, must come down; but believe us... you won't want to! Get the ULTIMATE view of the Radiance! Light Spectacular in all of its glory and take some mazing photographs from the top of our Ferris Wheel! 

Screen Shot 2021-07-12 at 3.31.14 PM.png
MEET SANTA SHINGLE.png

Meet Santa Claus. Have a magical, personal encounter with the man himself and see if you made the ‘Nice’ list. (Hint: We didn’t!) 

You may take your own photos with Santa. 

PLEASE NOTE: Santa returns to the North Pole on Christmas Eve and will not be at Radiance! 12/25- 1/1. The number of people that can meet Santa during the hours we are open is LIMITED. Due to limited capacity, we provide are no guarantees that all our guest will be able to meet Santa. Because we want as many guests as possible to meet Santa, time with Santa will be limited to 5 minutes per party.

How much do tickets cost?

Tickets include admission to BOTH Radiance Light Spectacular AND Frozen in Frisco!

Child Non-Peak:  $19.99

Child Peak:          $29.99

Adult Non- Peak: $29.99

Adult Peak:          $ 39.99

VIP Add-On:        $14.99 

The VIP ticket is an ADD-ON ticket that may be purchased in addition to your Admission ticket, for $14.99 per person. For that, you get: VIP entrance to event, Event Parking included, Fast Pass access to the Radiance! Light Spectacular show, Christmas cookie, BOTTOMLESS upgraded hot chocolate with all the fixin’s and  10% discount to all retail items purchased.

What is the difference between Non- Peak and Peak?

Peak pricing is when we know we will be busy. Non -peak pricing is for days we expect to be slower. We offer discounted (non-peak) pricing to encourage more guests to visit on these days. 

Peak days are listed below in GREEN.

 

 

 

 

 

 

 

 

 

 

 

 

 

How does the VIP ticket add-on work?

The VIP ticket is an ADD-ON ticket that must be purchased in addition to your General Admission ticket, for $14.99 per person. For that, you get: VIP entrance to event, Event Parking included, Fast Pass access to the Radiance! Light Spectacular show, Christmas cookie, BOTTOMLESS upgraded hot chocolate with all the fixin’s and  10% discount to all retail items purchased.

If I have purchased a ticket, what happens if the weather is bad?

Our goal is to open Radiance! regardless of inclement weather, but we also want you to have a great experience. If you have purchased ticket for Radiance! and the show is down due to weather, you may use your ticket on another day of your choosing. Keep in mind we do not issue refunds. Please check our Facebook page and Instagram story for updates. 

 

How to I get to Radiance! Frozen in Frisco?

 

Directions:

* From the West (Lewisville and The Colony): Travel east on State Highway 121 and exit at Dallas Parkway. Turn left on Dallas Parkway and turn right on Diamond Drive after approximately 0.4 miles.

* Alternate Route from the West: Exit State Highway 121 and turn left on Legacy. Proceed north on Legacy to Warren Parkway. Turn right on Warren Parkway. Turn right on Parkwood Boulevard. After crossing Gaylord Parkway, look for signs directing you to the appropriate lot, which will be on your right.

* From the North (Prosper and Celina): Follow the Dallas North Tollway to Gaylord Parkway. Turn left onto Gaylord, pass under the tollway and turn right on Avenue of the Stars.

* From the East (McKinney and Allen): Travel west on State Highway 121 and exit at Parkwood Boulevard. Turn right on Parkwood. Turn left at the first light (John Q. Hammons Drive).

* From the South (Dallas): Travel north on the Dallas North Tollway and exit at Gaylord Parkway. Turn right on Gaylord, then right on Avenue of the Stars.

 

Where do I park?

Parking is in PARKING GARAGE F. Follow the directions below and the on-site signs to the designated parking lot.

 

Is there a charge for parking?

Event parking is $10. We accept cards only, no cash. If you purchase a VIP upgrade, parking is included.

Will there be food to eat?

Texas Beef Company, our sponsors will be serving hamburgers, chili burgers, beef fajitas and pulled pork tacos at the event inside the ballpark. There is also a selection of grab-and-go sweet treats available. Because you may not leave the event and return, if you have dietary restrictions, are vegetarian, vegan etc, we recommend eating before coming to Frozen in Frisco.    

 

 

Can I purchase tickets the day of the show at the location?

Yes, but we highly recommend that you purchase tickets online, ahead of time to avoid lines. If you plan on purchasing a VIP upgrade, you must purchase online in advance due to limited quantities being available.

 

What methods of payment do you accept?

We accept Credit and Debit. We do not accept cash at our Box Office.

Can my tickets be exchanged or refunded?

Before purchasing please note that all sales are final. No Refunds will be be issued including due to inclement weather, unless Radiance! & Frozen in Frisco has been closed for the evening.

Can I book my holiday party at Radiance! and receive a group discount?

Yes! For large party bookings, email us HERE

 

Will restrooms be available?

Yes, Riders Field has a large number of restroom facilities.

Are there any special requirements for Covid?

Radiance! & Frozen in Frisco is committed to the health and safety of our guests and staff. We encourage guests to respect social distancing and will have hand sanitation stations throughout the event. Masks are voluntary. 

May your days be merry, light and healthy! 

Are all of your attractions wheelchair accessible?

Please read below for wheelchair access by attraction:

Radiance! Light Show: Trolleys have boarding ramps for wheelchairs.

Ice Tubing: Wheelchair guests may ride provided someone in their group is able to carry them up the stairs and assist them getting into the snow tube. After they have ridden, someone in their group must assist them in getting out of the tube and back into their wheelchair. Make sure to let the staff at the location know and one of our managers will make sure that we provide a lane on the hill for the guest.

Ice Skating: Wheelchairs are allowed on the ice rink surface. Someone in the group must skate behind the guest in the wheelchair by push the wheelchair on the rink. Make sure to let the staff at the location know and one of our managers will make sure that they are able to access the rink in the wheelchair.

Carousel: Wheelchair guests will be allowed to ride provided someone in their group is able to lift them up onto the Carousel and place them on the horse. The responsible party must stand next to the guest with the disability during the entire ride. After the ride this person must assist them off of the horse and back into the wheelchair.

Snowball Toss: All access ok.

Holiday Bumper Cars: Wheelchair guests may be allowed to ride depending on their disability. A manager will speak with you and make the determination based on the persons disability. If they are allowed to ride, someone in their group must be able to lift them and assist them onto the bumper car. At the end of the ride, someone from their group must be able to assist them getting out of the bumper car.

Ferris Wheel: We’re sorry but due to the loading/unloading process this ride is not wheelchair accessible.

Bucking Blitzen:This is our version of the infamous mechanical bull. Due to the nature of this attraction, it is not accessible to wheelchair guests.

Radiance! A Holiday Light Spectacular: Weatherford, Decatur and Ennis

If you plan to attend one of our three DRIVE-THROUGH light spectaculars, here is all of the information you'll need:

 

How long is Radiance!?

Radiance! is approximately 2 miles of 2 MILLION lights long!

 

How long does it take to experience Radiance!?

The time it will take to experience Radiance varies but the average is 25 minutes.

What vehicles are permitted at Radiance!?

Cars, SUV’s and trucks are permitted. We do not allow limousines, high-capacity passenger busses, RVs and any vehicle with a trailer. 

What about Vans or Mini-Vans?

Small Vans or Family mini-vans are permitted however, they must purchase a GENERAL ADMISSION ticket to Radiance! VIP tickets are not available to vehicles with a seating capacity of  more than 8 persons.

 

Can my passengers ride in the bed of my truck?

Yes, keep in mind we do not have any parking at Radiance! and so you must arrive as you intend to view the show and consolidate prior to coming. NOTE: We can sell VIP tickets to vehicles with more than 8 passengers. You must purchase a General Admission Ticket.

What is the overhead clearance for vehicles?

Vehicles must be a maximum of 10ft high to clear the light tunnels at Radiance!​

Will Radiance! open even if the weather is bad?

Our goal is to open regardless of inclement weather. However, if we are concerned about extremely hazardous weather, we will not open for the safety of our guests. Please check our social media pages for updates: Facebook  or Instagram

Are there any special requirements for Covid?

Because Radiance! is a drive-through experience, you are essentially ‘self-isolating’ in the safety and comfort of your own vehicle. 

What methods of payment do you accept?

We accept Credit Card, Debit Card. We do not accept cash.

Can I purchase tickets the day of the show at the location?

Yes. We have mobile box offices In place for drive-up sales. Please keep in mind, VIP tickets may sell our in advance due to demand on our busiest days. If you are planning on purchasing VIP tickets, we recommend you do so in advance online. 

Can I leave my vehicle to take photographs?

No. In the interest of safety, you must remain in your vehicle at all times

What entrance should I use?

DECATUR: South on Hwy. 51 to Joe Wheeler Park Rd. or Wise County Fairgrounds

WEATHERFORD: Enter from Mineral Wells Hwy, just west of Rick Williamson Memorial Hwy.

 

How can I listen to the music at Radiance!?

To hear the soundtrack, you will tune your car stereo to our special Radiance! station listed at the entrance to the attraction.

What do I get for a V.I.P ticket upgrade?

When you purchase a V.I.P upgrade, upon arrival you get to use the dedicate V.I.P lane which means less of a wait on busy days. Each guest receives a free cup of hot chocolate, and kids get special Magic Light Glasses which reveal secret Christmas images in all of Radiance’s magical dancing lights!

What are the ticket prices?

General Admission                 $29.99 per vehicle.

VIP Admission                        $49.00 per vehicle (Max 8 passengers)

(Includes a hot chocolate for each guest in the car , a special VIP entrance lane which reduces your wait time on busier days, plus for the kids, Magic Light Glasses (with lenses that create a magical image from every bright light) for each child and treats. 

*All prices are plus tax and ticket fee.

 

Are restrooms available?

No public restrooms are available.

 

Is food and beverage available for purchase?

Hot Chocolate, plus a selection of grab-and-go snacks will be available for purchase from the comfort of your car.

 

Are there any special retail items for purchase?

You can become a part of the show with our specially themed LED glowing wands, necklaces and gadgets available for purchase from the comfort of your car.

Can I book my holiday party at Radiance! and receive a group discount?

Yes! For large party bookings, email us HERE

Yikes! I booked my ticket online but need to switch days. Help!

No problem, as long as you let us know of any changes BEFORE your scheduled day at Radiance! just email ticketing@peerlessdirect.com and we'll do the rest.

What if there is a wait?

Although we work very hard to keep wait times to a minimum, attendance does spike at the weekends. We recommend bringing anything to keep the kiddos entertained while you make your way into the show. We also recommend coming Monday-Thursday when wait times are expected to be less.

 
November PEAK Frisco.png
DEC PEAK.png